1 to 1 Dog Training Session

Cancellation Policy

Terms and Conditions 1.    We require the first vaccination and a 10 day period after, before a puppy joins the class. 2.    All packages are paid for in advance and are non-refundable except in exceptional circumstances – as decided by Tricks ‘n’ Treats. 3.    For 1-2-1 consultants a minimum of 24 hours notice should be provided for cancellations or amendments or the full fee will need to be charged. 4.    All deposits are non refundable 5.    All instances of accident or injury must be reported to the dog trainer at the time they occurred, in the class they occurred in. 6.    Tricks ‘n’ Treats cannot accept responsibility for loss, injury or damage to person or property. 7.     We may have to change the time of a training session or location due to weather or external situations. We reserve the right to do this and will contact you. If not suitable we will try and accommodate you in another class (subject to availability). 8.    The following items are NOT PERMITTED in Tricks ‘n’ Treats Dog Training Classes: Choker chains or Check chains; Shock collars including citronella/water 9.    All dogs must remain on lead within training situations unless specifically instructed by the dog trainer. 10.   We take all reasonable precautions within the structure of classes and in our training situations to avoid injury. However, accept no responsibility for damage or injury resulting from dog bites occurring to clients or their dogs while in a training situation. The Control of Dogs Act 1986 section 21 - "Liability of owner for damage by Dog" applies within our classes and all training situations 11.   Well behaved children are very welcome; however, we ask that they do not run around, or approach other dogs during classes. 12.   Our course is designed to give you maximum benefit and enjoyment from training your puppy. Training should continue outside of the class in order to get the most from the course. If you are having difficulty with this, speak to us about our one-to-one packages to compliment your class training. 13.   Dogs that have injuries, contagious diseases (or contact with other dogs with contagious diseases) or stomach upsets should not be brought to class. Owners are still welcome to attend, so you are able to apply the training at home and not miss course content. 14. Bitches in season should not attend classes.

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